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Due to high demand, all non practice patients have a 6 week wait for an appointment. 

Currently Happy Teeth in New Plymouth and  Victoria Dental in Whanganui have capacity to see any new patients or emergencies.
Emergency Dentistry
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Emergency Dentistry

What should I do in an event of a dental emergency?

Please call the practice immediately on 06 765 5839 so we can arrange an appointment as quickly and conveniently as possible for you, or you can contact me on 027 289 9788.  If you have an accident or swelling during the weekend you can contact the emergency weekend dentist 06 753 7866 - this is for emergencies only!

What if I have knocked a tooth out?

  • The tooth needs to be re-implanted into its socket immediately. 
  • Try not to handle the tooth root to protect the fibres around the root surface. 
  • If possible, place the tooth back into the socket and splint in place with silver paper. 
  • DO NOT place the tooth in water. 
  • DO place the tooth in cold milk or on one side of your mouth between your teeth and cheeks 
  • Contact us immediately

What should I do to cure a toothache?

If you are suffering from a painful toothache, something is wrong that requires attention. Contact us immediately on 06 765 5839 and we will organise an immediate convenient appointment for you. 

What should I do if I have a swelling?

Swellings are caused by an infection. Contact us immediately to receive treatment or antibiotics.

What should I do if I have fractured my tooth?

Fractured teeth can usually be restored so there is no need to panic. If the tooth is painful, avoid hot or cold and avoid eating or biting on that side i.e. relieve the tooth from extremes of temperature and pressure. Painkillers such as Ibuprofen or Paracetamol may help. Contact us at your earliest convenience to schedule an appointment.

What if I have lost a crown?

Keep your crown safe so it can be re-cemented as soon as possible to avoid damage or the need for root canal treatment. Contact us immediately.

What if I have broken my denture?

Broken dentures can usually be repaired relatively easily. Please resist the temptation to glue them together your self as this often makes a repair very difficult. Contact us to organise the repair.

 

Frequently Asked Questions

We’ve been asked:

Should a parent accompany a child into the treatment room?

 

Dentists frequently prefer that parents do not accompany children into the treatment room since they want to gain the child’s attention and establish control of the situation.

However, for the first visit, it can be comforting for the child to have a parent come along for the process of getting settled into the chair. Some children do much better with a parent there for support, while others may become unruly because they know they can manipulate their parents. Some parents just can’t relinquish their child to another’s care and may interfere unnecessarily, or they may distract the child with bribes, reprimands and conversation.

Mary Anne does like having parents in the room. But, she does prefer to establish one-to-one relationship with the child (as in asking parents to observe only).

Could you stay out of your child’s line of vision and don’t talk.

If your preschooler finds it comforting to hold your hand the dentist may agree to let you do this after the first 10 minutes

There may be some occasions when if treatment is not completed/not attended we are obliged to report this to other child providers.

Meet Our Doctor:

Dr Mary Anne Costelloe BDS Dip.Clin
Dentist

Mary Anne has owned this practice for 25 years after purchasing it from Dr Kerry Hamilton/Dr David Haszard after working for Dentists in New Plymouth for 2 years. She has a Clinical Diploma is Paediatric Dentistry and prides herself providing an environment that is very child and Adult friendly, and wishes her patients to understand the treatments offered to them.  Mary Anne has 4 adult children and 3 grandchildren

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